We have immediate openings for field service technicians located around the Richmond, California area. This role requires a CDL drivers license, reliable vehicle and the ability to travel around the Greater Bay Area. Candidates must be have a strong mechanical aptitude. Experience with hauling heavy equipment is ideal.
Essential duties:
- Taking equipment apart and putting them back together; filling out paperwork.
- A strong mechanical aptitude is required for this role.
- Customer service focused role who can communicate effectively.
- 50% travel involved
- Experience working with hand and power tools
- Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
- Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
- Prioritizing orders and expediting them through our database system, following customers' specific order requests.
- Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
- Completing all related reports and data entry into our automated system.
Requirements:
- Must have a valid driver's license and good driving record.
- Must have strong interpersonal and verbal (English) communication skills.
- Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
- Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
- Must be able to work independently with minimal supervision.
- This opportunity would travel 50-75% of the time and cover Northwest CA including, Oakland, San Jose, Palo Alto, South San Francisco, and Novato regions.
Salary:
$32.00 - $35.00 per hour. Quarterly Service Commission/Incentive Plan is included based on service.
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